PetWellbeing Survey- Tripsy for feline kidney failure
We would like to share this survey with you if you are looking for more feedbacks on our Tripsy.
The survey, Customer Service Survey, was just completed.
The survey was completed at 10/09/07 at 6:39 PM
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Q1) Overall experience:
Q1) Overall experience:
A) Positive
Q2) How easy did you find the site to navigate?
A) Very
A) Very
Q3) How informative did you find the site to be?
A) Somewhat
A) Somewhat
Q4) Was the site error free during your visit?
A) Somewhat
A) Somewhat
Q5) Was your telephone customer service rep helpful?
A) Very
A) Very
Q6) Was your telephone customer service rep courteous?
A) Very
A) Very
Q7) Was your telephone customer service rep knowledgeable?
A) Very
Q8) Was your email request responded to promptly?
A) Very
A) Very
Q8) Was your email request responded to promptly?
A) Very
Q9) How would you rate the product?
A) 5 Star
A) 5 Star
Q10) Did you find the product selection satisfactory?
A) Very
A) Very
Q11) Did you find the product information to be satisfactory?
A) Somewhat
A) Somewhat
Q12) Did your order arrive in good condition?
A) Very
A) Very
Q13) Did your order arrive in a timely fashion?
A) Somewhat
A) Somewhat
Q14) Will you be making a purchase from Petwellbeing.com in the near future?
A) Yes
A) Yes
Q15) If Yes, what type of products?
A) Tripsy
A) Tripsy
Q16) If No, why not?
A)
A)
Q17) What products would you like to see Petwellbeing.com offer in the future?
A) something for birds with health problems
A) something for birds with health problems
Q18) Additional comments
A) I am very satisfied with the product, My cat is almost 16 years old, and was to be put down June of 2006 because of kidney problems,I prayed to find something to help her. I was so thankful when I found Tripsy...since then Inky has gained weight,her hair looks glossy and she plays and wants attention all the time. I recommend your poduct all the time. Thank You so much for this great product!
A) I am very satisfied with the product, My cat is almost 16 years old, and was to be put down June of 2006 because of kidney problems,I prayed to find something to help her. I was so thankful when I found Tripsy...since then Inky has gained weight,her hair looks glossy and she plays and wants attention all the time. I recommend your poduct all the time. Thank You so much for this great product!
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